About Us

A little bit about us...

Adventure Tours Australia has been around for over 20 years. We specialise in small group tours that are designed to provide unforgettable and authentic Aussie and New Zealand experiences. From outback to coast experiencing Aboriginal culture, camping under the desert stars, enjoying the remote 4WD adventures and soaking up the mountain vistas of New Zealand, we are the real deal.

We offer 3 types of tour styles tailored for each travellers sense of adventure, travel style and budget. We can also offer private tours or group charters on request.

Our History

Starting from mere roots in Australia's outback touring visitors through the Red Centre we have grown our footprint nationally and even crossed the water to New Zealand. Established in 1992, Adventure Tours has grown in size, with a constant focus on delivering small group tours with big adventures. In 2008 we added New Zealand to our portfolio with tours commencing in late 2008. Since then we've continued to grow joining forces with best in class tour partners to strengthen our ability to deliver genuine experiences. 

 

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Summary/Teaser: 
Contact details and operating hours for Adventure Tours Australia and Adventure Tours New Zealand.

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Summary/Teaser: 
Adventure Tours brochures are full of fantastic travel inspiration. Order a brochure and start planning your escape.

Please Note: If you reside outside of Australia, please DOWNLOAD our 2014/15 brochure.

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Introductional Content: 

Adventure Tours brochures are full of fantastic travel inspiration. Order a brochure below and start planning your escape.

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Why choose Adventure Tours

We Rock!

We introduce you to future friends from around the globe and provide a genuine Aussie experience that can't be matched by driving the highways or riding regular public transport, here's why...

We've been around for over 20 years

Our wealth of experience and expertly trained guides will make your time with us memorable.

We've got the best guides in the business

Our guides undertake a comprehensive training programme, featuring first aid, driver training, mechanical operations, bushcraft, geology, botany, history, cooking skills, national parks and Aboriginal culture.

What's more, our guides are fun, driven and passionate people who love sharing their favourite Australian spots with travellers like you every day!

We offer three unique tour styles

Choose from Unleashed, Explorer or Safari, to match your travel style, sense of adventure and budget! Our tours are also designed for different group sizes and fitness levels, giving you even more freedom to choose.

Our prices include all the extras

Like national park fees, most meals and the best activities around. Plus, we give you time wherever possible to take on optional extras like helicopter rides, bungy jumping and swimming with whale sharks, to name just a few.

You get a real Aussie experience

Experience remote 4WD adventures in the outback, visit famous Aussie watering holes, camp under the desert stars and explore Aboriginal culture experiences. Our tours are designed to reward you with that unique taste of Australia.

Our tours educate

As well as being fun and informative, our tours introduce you to the wonders of Aboriginal culture, flora, fauna, geology, botany and the history of our continent.

We use exclusive accommodation

Some of our favourite accommodation spots include sheep and cattle stations, wilderness lodges, beach houses and an underground bunkhouse in Coober Pedy. You may also get the chance to sleep in a swag (Aussie bedroll) under the outback stars, or in modern safari style tents; it all depends on your chosen tour style.

We care about the environment

We believe in sustainable tourism and are active in taking initiatives to reduce our carbon footprint. We are a Climate Action Certified tourism business and plan to keep it that way. We use the eight principles of Eco Certification in selecting and maintaining campsites, our transport fleet and equipment on tour. Also, our guides are trained in all aspects of eco friendliness including waste management, use of resources and emissions.

We've got shiny awards

Including the Golden Backpack Award for Best Australian Operator 2011, voted by backpackers worldwide, as well as the 2008 Australian Export Award! 

Our Tour Guides

Adventure Tours guides are not your average tour guide!

Our guides are not only a source of valuable information about the geology, botany and Aboriginal culture of their region, but they are also the mechanic, the cook and the entertainer.

Our Tour Guides 

Adventure Tours Australia guides are not your average tour guide! They are not only a source of valuable information about the geology, botany and Aboriginal culture of their region, but they are also the mechanic, the cook and the entertainer.

All guides complete our comprehensive in-house training program, which incorporates food preparation skills, mechanical and driver training, customer relations, a St John's First Aid Course and an accredited certificate from the National Parks and Wildlife Service (NPWS). This ensures that our guides are professional and in possession of vast and accurate information and skills to conduct a quality, safe and fun tour! Few companies can boast such an intensive and complete training program.

http://www.adventuretours.com.au/careers

Training outstanding guides

A good tour guide can make or break your holiday, which is why Adventure Tours Australia makes sure our guides are not just good, but exceptional.

Not only are our guides fun, driven and passionate people who love sharing their favourite Australian spots with travellers like you every day, they are skilled cooks, entertainers and drivers and possess a wealth of knowledge to provide insightful commentary about the geology, history and culture of their region.

Before they take their first tour on the road, Adventure Tours guides must complete a thorough in-house training programme, giving them the ability to conduct a quality, safe and fun tour and ensuring our travellers always experience the best of what Australia has to offer.

The comprehensive 16 day guide training programme features theoretical and practical on the road training. This covers first aid, bushcraft, geology, botany, history, cooking, food handling and catering skills, and knowledge of national parks and Aboriginal culture. They are also skilled on leadership, communication, group dynamics, presentation delivery and research skills.

As part of their qualification, guides undertake a St John's First Aid certification and an accredited certificate from the National Parks and Wildlife Service (NPWS), covering Aboriginal culture and regional geology, and also complete the highly regarded Uluru-Kata Tjuta National Park Tour Guide Accreditation through Charles Darwin University.

"Few companies can match the intensive and complete training program we offer", David Thompson, Group Sales Manager said.

"As Adventure Tours takes travellers to some of the most beautiful but isolated destinations in Australia and New Zealand, it's essential that our guides have all the skills to deal with anything that comes up, whether it's a query about the landscape or local culture to a serious emergency. The safety and well being of our passengers is taken very seriously and something we pride ourselves on as a company."

"Not only are our guides hand picked for their skills and talent, but for their fantastic people skills. They know how to ensure everyone has fun on their tour and gets to know their fellow passengers. In the end, it's all about improving the passenger experience".

After the guides have completed the comprehensive training programme, they then undertake an on the road traineeship with a senior guide. During this time they further develop their skills, knowledge and confidence as an assistant guide on up to five tours, enabling them to hit the ground running when it comes time to conducting their first solo tour.

Due to the outstanding talent of our thoroughly trained guides, they are more than often the first to be highlighted by happy Adventure Tours passengers in our online tour reviews.

Here are just a few mentions you can read from happy passengers, or jump on one of our tours and see for yourself how our guides can make your adventure exceptional.

"Tour guides Nathan (Kakadu) & Duffy (Alice - Adelaide) made every day better than the last. Friendly, helpful and they gave that little bit extra to make it unforgettable."

"Matt is an excellent guide. He is knowledgeable, patient, funny and a great singer and cook."

"Our field guide (Luke) totally made our trip with his knowledge of the culture, the geology and the history of the area."

"Went with my parents and sister on the 3 Day Uluru Safari and we all had a wonderful time, the guide had a lot of knowledge and obviously loved her job."

"Duffy's organisation was exemplary. He had games, quizzes, 'getting to know you' introductions, drawing competitions etc perfectly timed during the long bus trips. All supplies for such activities seamlessly appeared from his box of tricks as if by magic. His routines for cooking, cleaning and packing up camp were organised with a minimum of fuss and a maximum of fun."

"Our guide knew how to 'read' the group extremely well. He knew how to get the shy to speak up, how to reach out to those who were struggling and how to have a good laugh with the more gregarious of the group. He made you feel part of a team."

"Our guide's strict adherence to occupational health and safety concerns gave me the utmost confidence in both him and your organization. He made sure people were drinking enough water and paying attention to their surroundings in a fun and informative way."

Want to read our tour reviews online? Like us on Facebook and check out our tour reviews app.

Interested in becoming and Adventure Tours guide? We are always on the lookout for talented guides, check out our recruitment page

Our Tour Styles

We offer three unique tour styles designed to make your adventure unforgettable, no matter what your budget. Whichever style you choose, our experienced friendly guides, exclusive accommodation offerings, purpose built vehicles and freshly prepared food are all part of the experience.

Company Profile

Adventure Tours Australia is an award winning travel company specializing in small group tours carrying international visitors and Australian travellers.

With over 20 years experience, Adventure Tours offers a large range of product across Australia and New Zealand. From the outback to the coast, Adventure Tours offers three unique tour styles of UnleashedExplorer and Safari, catering to a range of markets.

With expertly trained guides, freshly prepared food, exclusive accommodation options and a wide range of activities, Adventure Tours provides its passengers with a genuine Aussie and Kiwi experience.

Passengers can immerse themselves in Aboriginal or Maori experiences, camp under the desert stars, enjoy remote 4WD adventures in the outback, or laze about on pristine golden beaches.

As well as being fun and interactive, Adventure Tours introduces passengers to the wonders of Aboriginal culture, flora, fauna, geology, botany and the history of Australia and New Zealand.

On our 3 and 4 day Red Centre Explorer and Safari tours (and longer package tours that include these trips) that visit Uluru, Adventure Tours offers a unique Indigenous experience where passengers learn from and interact with an Anangu community member and their English interpreter during The Mala Walk. This is an unmatched and truly Australian cultural experience.

In the Top End, all of our tours include the interactive Pudukul cultural tour and 'welcome to country' during dry season touring. This is a chance to learn about 'bush tucker' and to take part in traditional didgeridoo playing, basket weaving and spear throwing.

Awards

Adventure Tours Australia Group is an award-winning tour provider.

Award winning company

Adventure Tours Australia is a National Accredited Tourism Business. The Australian Tourism Awards are the most prestigious Tourism Awards in Australia. Adventure Tours Australia has won this award twice, in 1998 and 2001. Adventure Tours has also won no fewer than 5 prestigious Northern Territory Brolga Awards.

Our emphasis on quality and service has been rewarded with the presentation of numerous awards over recent years including:

2013

2012

2011

2010

2009

2008

2007

2004

2003

2002

2001

2000

1999

1998

Conditions of Travel + Cancellation Policy

Terms and Conditions of Travel, AUD (2014/2015)

Terms and Conditions of Travel, GBP + EUR (2014/2015)

Please read and understand the conditions of booking set out in this section prior to booking a trip with Adventure Tours.

We strongly recommend that you also read the more detailed online version of your itinerary prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking.

Terms and Conditions of Travel, AUD (2014/2015)

Please read and understand the conditions of booking set out below prior to booking a trip with Adventure Tours Australia. We strongly recommend that you also read the more detailed online version of your itinerary prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking. 

1. Our Contract  

All bookings are made with Intrepid Travel Pty Ltd, trading as Adventure Tours Australia (ABN 35 007 172 456). By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.

2. Validity 

Dates, itineraries and prices are valid from 01 April 2014 until 31 March 2015. Beyond 31 March 2015 dates, itineraries and prices are indicative only.

 

3. Deposit Requirement

You are required to pay a non-refundable deposit of AU$250 per person per trip (AU$80 for Day Tours) for your booking to be confirmed. If your booking is made within 30 days of the departure date for Day Tours and Short Break Adventures (6 days or less) then the full amount is payable at the time of booking. If your booking is made within 56 days for Extended Tours (7 days or more), the full amount is payable at the time of booking. Please note that an increased deposit and cancellation fee applies for Fraser Island Reef Experience.

 

4. Acceptance of booking and final payments  

If we accept your booking we will issue a confirmation invoice. A contract will exist between us from the date we issue the confirmation invoice or, if you book within 7 days of departure, the contract will exist when we accept your deposit. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due 30 or 56 days before the departure date dependent on the trip duration (as per clause 3). If this balance is not paid on or before the due date, we reserve the right to treat your booking as cancelled.

5. Overland kitty

On some New Zealand trips we operate an optional food kitty. The kitty payment is put into a central fund and overseen by travellers and the crew and is used to fund meals. A full description of what the kitty includes is in the Trip Notes. Kitty amounts are subject to change so please check our website for the up-to-date amount 48 hours prior to your trip commencement.

6. Your details 

In order for us to confirm your travel arrangements, you must provide all requested details with the balance of the trip price. Necessary details include full name as per passport, date of birth, nationality, dietary requirements, and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. If you are 70 years of age or over we also require you to complete and forward to us a Self-Assessment form. Your booking cannot be confirmed without provision of these details.

7. Cancellation by the traveller 

If you cancel some or all portions of your booking, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:

» Day Tours

A non-refundable AU$80 per person per tour deposit confirms tour with full payment required 30 days prior to departure.

Cancellation Fees for Day Tours

• 30+ days prior to departure; loss of deposit

• 8-29 days prior to departure; 50% of total price or loss of deposit, whichever is greater

• Within 7 days of departure; 100% of total price

 

» Short Break Adventures (tours of 6 days or less)

A non-refundable AU$250 per person per tour deposit confirms tour with full payment required 30 days prior to departure.

Cancellation Fees for Short Break Tours

• 30+ days prior to departure; loss of deposit

• 8-29 days prior to departure; 50% of total price or loss of deposit, whichever is greater

• Within 7 days of departure; 100% of total price

(AU$300 deposit requirement for the Fraser Island Reef Experience and 100% cancellation fee applies within 30 days to departure)

 

» Extended Tours (tours of 7 days or more)

A non-refundable deposit of AU$250 per person per tour confirms tour with full payment required 56 days prior to departure.

Cancellation Fees for Extended Tours and Packages

• 56+ days prior to departure; loss of deposit

• 30–55 days prior to departure; 50% of total price

• Within 29 days of departure; 100% of total price

If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees. Please note that different cancellation conditions may apply to some tours –­ please ask your booking consultant for details. Please also note that for certain travel arrangements the cancellation charge may be higher than those shown. In certain cases, a 100% cancellation fee applies as soon as the booking is made and the ticket is issued. Please ask for full details of cancellation charges at time of booking. You are strongly advised to take out cancellation insurance at the time of booking, which will cover cancellation fees. If you leave a trip for any reason after it has commenced, we are not obliged to make any refunds for unused services.

8. Cancellation by Adventure Tours Australia Group

We may cancel a trip at any time up to 30 days before departure, subject to clause 14. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events, it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or alternatively receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control, refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking, including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights. Please note that different cancellation conditions may apply to tours operated by our tour partners - please ask your booking consultant for details. 

 

9. Booking amendments 

» Amendment Fees Day Tours

If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 15 days prior to the proposed departure date. A fee of AU$50 per person per change may apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 15 days prior to the proposed departure date the refund policy applicable to cancellations will apply.

» Amendment Fees Short Break Tours (tours of 6 days or less)

If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 30 days prior to the proposed departure date. A fee of AU$100 per person per change may apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 30 days prior to the proposed departure date the refund policy applicable to cancellations will apply.

» Amendment Fees Extended Tours (tours of 7 days or more)

If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 56 days prior to the proposed departure date. A fee of AU$150 per person per change may apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 56 days prior to the proposed departure date the refund policy applicable to cancellations will apply.

Other Change/Amendment Fees for all Tours

Transfers to a third party are only permitted where the transferee meets all the requirements in relation to the trip, and transfers to another departure can only be made to a departure within the current validity period. Amendments to any other arrangements made in conjunction with your trip will incur an AU$100 administration fee per booking per change. This fee is in addition to any charges levied by hotels, ground operators or airlines. No amendments are permitted to your booking within 7 days of departure. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.

10. Inclusions  

The land price of your trip includes:

  • all accommodation as listed in the Trip Notes
  • all transport listed in the Trip Notes
  • sightseeing and meals as listed in the Trip Notes
  • the services of a tour guide as described in the Trip Notes

11. Exclusions  

The land price of your trip does not include:

  • international or internal flights unless specified
  • kitty as specified in the Trip Notes
  • airport transfers, taxes and excess baggage charges unless specified
  • meals other than those specified in the Trip Notes
  • visa and passport fees
  • travel insurance
  • optional activities and all personal expenses

12. Prices & Surcharges  

Our trip prices are based on currency exchange rates published by OANDA in August 2013. We reserve the right to impose surcharges up to 28 days before departure due to unfavourable changes in exchange rates, increases in airfares or other transportation costs, increases in local operator costs, taxes, or if government action should require us to do so. In such instances we will be responsible for the first 2% of the additional costs and you will be responsible for the balance. If any surcharge results in an increase of more than 10% of the trip price you may cancel the booking within 14 days of notification of the surcharge and obtain a full refund. We will not surcharge any booking for travel within the validity of this brochure once paid in full. 

13. Age & Health requirements

Minimum General policy: for the majority of our trips, the minimum age for children is 12. All travellers under the age of 18 must be accompanied by an adult who is responsible for the child's day-to-day care. Please note; families must upgrade from dorm-share accommodation to private rooms; accompanying adults may be required to share with others in the group on a twin share basis. Variations: a lower minimum age may apply on Short Break and Day Tours. Please be aware of our specially designed Unleashed 18-39 tours. Age requirements may vary on third party operated products, please refer to trip notes.

Maximum  General policy: for the majority of our trips we have no upper age limit, though we remind you that our trips can be physically demanding and a Self-Assessment Form is required for all passengers 70 years and over.  

We are able to provide details on mandatory health requirements; however, we are not medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice at least two months prior to travel for the latest health requirements, recommendations for your destination and any costs. Where you do not do so and are either not allowed to enter a country or suffer personal injury or death as a result, we have no liability to you for any cost, loss or damage which you suffer, nor will we refund you the cost of any unused portion of your travel arrangements.

14. Small groups & combination trips  

Our trips are guaranteed to depart once they have one fully paid traveller, unless minimum group size specifically states otherwise (see below). This means at times we can have small groups. Many of our trips are designed to fit with other departures to create a longer ‘combination’ trip. This means that some of your group may have already been travelling together for some weeks when you commence your trip. If you would like to know how many people are booked on your trip or any combination trip it is part of, please ask prior to making your booking.

Tours with minimum numbers; some of our tours require minimum numbers to guarantee their departure.  Adventure Tours Australia Group reserves the right to cancel a tour or arrange an alternative operator if group minimum numbers are not met. 

15. Passport and visas 

You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries in which you will visit during your trip. Your passport must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip; please refer to the Trip Notes for details. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.

16. Travel insurance

Travel Insurance is compulsory for all Adventure Tours Australia Group travellers and should be taken out at the time of booking. Your Travel Insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover. You must provide proof of your Travel Insurance on the first day of your trip. However it is also recognised that in some countries (eg. Germany and Austria) local consumer laws do not permit the compulsory purchase of Travel Insurance. Clients from these exempt countries who choose to travel without holding an adequate and valid Travel Insurance policy will be asked to complete an Insurance Waiver form before commencement of their tour. Australians are not required to be covered for medical expenses on trips within Australia. However we strongly recommend that you have a domestic Travel Insurance policy which covers personal liability, cancellation, curtailment and loss of luggage and personal effects. 

17. Flexibility

You appreciate and acknowledge that the nature of this type of travel requires considerable flexibility and you should allow for last-minute changes. The itinerary provided for each trip is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.

18. Change of itinerary

While we endeavour to operate all trips as described, we reserve the right to change the trip itinerary. Please refer to our website before departure for the most recent updates to your itinerary.

before departure:  If we make a major change we will inform you as soon as reasonably possible if there is time before departure. The definition of a major change is deemed to be a change affecting at least one day in five of the itinerary. When a major change is made you may choose between accepting the change, obtaining a refund of money paid on the land portion of the trip only or accepting an alternative tour offered.

after departure:  We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you; please refer to the Trip Notes for your trip for details of emergency funds to be used in such instances which you agree to carry. 

Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itinerary, such as visas, vaccinations or non-refundable flights.

19. Authority on tour 

Our group trips are run by a tour guide. The decision of the tour guide is final on all matters likely to affect the safety or wellbeing of any person participating in the trip. If you fail to comply with a decision made by a tour guide, or interfere with the wellbeing or mobility of the group, the tour guide may direct you to leave the trip immediately, with no right of refund. We may also elect not to carry you on any future trips booked. You must at all times comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and you also agree to travel in accordance with our responsible travel guidelines. 

20. Acceptance of risk

You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. It is also your own responsibility to acquaint yourself with all possible relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel.

21. Limitation of Liability 

We contract with a network of companies, government agencies and individuals to assist in the running of our trips as agent for these third parties. We are not responsible for the acts and omissions of these third parties.

To the fullest extent permitted by law:

  • any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded
  • you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip
  • any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty) is excluded.

To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion): (i) the provision of a similar trip to an equivalent value; or (ii) a refund of the total amount received by us from you in connection with your booking.

Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.

22. Optional Activities 

Optional activities not included in the trip price do not form part of the trip or this contract. You accept that any assistance given by your Tour Guide or local representative in arranging optional activities does not render us liable for them in any way. The contract for the provision of that activity will be between you and the activity provider.  

23. Claims & complaints

If you have a complaint about your trip, please inform your tour guide or our local representative at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means, then any further complaint should be put in writing to us within 30 days of the end of the tour.

24. Severability

In the event that any term or condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.

25. Photos and marketing

You consent to us using images of you taken during the trip for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.

26. Privacy Policy 

Any personal information that we collect about you may be used for any purpose associated with the operation of a Trip or to send you marketing material in relation to our events and special offers. The information may be disclosed to our agents, service providers or other suppliers to enable us to operate the Trip. We will otherwise treat your details in accordance with our privacy policy (available for viewing on our website). 

27. Applicable Law 

The laws of Victoria, Australia govern these Booking Conditions to the fullest extent allowable. Any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of Victoria, Australia.

28. Registered Address

Intrepid Travel Pty Ltd
Level 3/380 Lonsdale Street
Melbourne, VIC, 3000, Australia

29. Updating of terms and conditions

The company reserves the right to update and/or alter these terms and conditions at anytime, and it is the clients responsibility to be familiar with them. The latest terms and conditions can always be found on the company website www.adventuretours.com.au and will supersede any previous versions.

Terms and Conditions of Travel, GBP + EUR (2014/2015)

 

Please read and understand the conditions of booking set out below prior to booking a trip with Adventure Tours Australia Group. We strongly recommend that you also read the more detailed online version of your itinerary prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking. 

1. Our Contract  

All bookings are made with Intrepid Travel Pty Ltd, trading as Adventure Tours Australia Group (ABN 35 007 172 456). By booking a trip with us you are deemed to have agreed to these Booking Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.

2. Validity 

Dates, itineraries and prices are valid from 01 April 2014 until 31 March 2015. Beyond 31 March 2015 dates, itineraries and prices are indicative only.

 

3. Deposit Requirement

You are required to pay a non-refundable deposit of GB£100 / EU€200 per person per trip (GB£50 / EU€60 for Day Tours) for your booking to be confirmed.  If your booking is made within 30 days of the departure date for Day Tours and Short Break Adventures (6 days or less) then the full amount is payable at the time of booking.  If your booking is made within 56 days for extended tours and packages (7 days or more), the full amount is payable at the time of booking. Please note that an increased deposit and cancellation fee applies for Fraser Island Reef Experience.

 

4. Acceptance of booking and final payments  

If we accept your booking we will issue a confirmation invoice. A contract will exist between us from the date we issue the confirmation invoice or, if you book within 7 days of departure, the contract will exist when we accept your deposit. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due 30 or 56 days before the departure date dependent on the trip duration (as per clause 3). If this balance is not paid on or before the due date, we reserve the right to treat your booking as cancelled.

5. Overland kitty

On some New Zealand trips we operate an optional food kitty. The kitty payment is put into a central fund and overseen by travellers and the crew and is used to fund meals. A full description of what the kitty includes is in the Trip Notes. Kitty amounts are subject to change so please check our website for the up-to-date amount 48 hours prior to your trip commencement.

6. Your details 

In order for us to confirm your travel arrangements, you must provide all requested details with the balance of the trip price. Necessary details include full name as per passport, date of birth, nationality, dietary requirements, and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. If you are 70 years of age or over we also require you to complete and forward to us a Self-Assessment form. Your booking cannot be confirmed without provision of these details.

7. Cancellation by the traveller 

If you cancel some or all portions of your booking, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:

» Day Tours

A non-refundable GB£50 / EU€60 per person per tour deposit confirms tour with full payment required 30 days before departure.

Cancellation Fees for Day Tours

• 30+ days prior to departure; loss of deposit

• 8-29 days prior to departure; 50% of total price or loss of deposit, whichever is greater

• Within 7 days of departure; 100% of total price

» Short Break Adventures (tours of 6 days or less)

A non-refundable GB£100 / EU€200 deposit per person per tour confirms tour with full payment required 30 days before departure.

Cancellation Fees for Short Break Tours

• 30+ days prior to departure; loss of deposit

• 8-29 days prior to departure; 50% of total price or loss of deposit, whichever is greater

• Within 7 days of departure; 100% of total price

(GB£180 / EU€300 deposit requirement for the Fraser Island Reef Experience and 100% cancellation fee applies within 30 days to departure)

» Extended Tours and Packages (tours of 7 days or more)

A non-refundable deposit of GB£100 / EU€200 per person per tour confirms tour with full payment required 56 days before departure;

Cancellation Fees for Extended Tours and Packages

• 56+ days prior to departure; loss of deposit

• 30–55 days prior to departure; 50% of total price

• Within 29 days of departure; 100% of total price

If you fail to join a tour, join it after departure, or leave it prior to its completion, no refund will be made. The above cancellation fees are in addition to fees which may be levied by accommodation providers, travel agents or third party tour and transport operator fees. Please note that different cancellation conditions may apply to some tours –­ please ask your booking consultant for details. Please also note that for certain travel arrangements the cancellation charge may be higher than those shown. In certain cases, a 100% cancellation fee applies as soon as the booking is made and the ticket is issued. Please ask for full details of cancellation charges at time of booking. You are strongly advised to take out cancellation insurance at the time of booking, which will cover cancellation fees. If you leave a trip for any reason after it has commenced, we are not obliged to make any refunds for unused services.

8. Cancellation by Adventure Tours Australia Group/Intrepid Travel

We may cancel a trip at any time up to 30 days before departure, subject to clause 14. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events, it is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or alternatively receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control, refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking, including but not limited to visas, vaccinations, travel insurance excess or non-refundable flights. Please note that different cancellation conditions may apply to tours operated by our tour partners- please ask your booking consultant for details. 

9. Booking amendments 

» Amendment Fees Day Tours

If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 15 days prior to the proposed departure date. A fee of GB£30/ EU€40 per person per change may apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 15 days prior to the proposed departure date our cancellation conditions apply.

» Amendment Fees Short Break Tours (tours of 6 days or less)

If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 30 days prior to the proposed departure date. A fee of GB£65/ EU€80 per person per change may apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 30 days prior to the proposed departure date the refund policy applicable to cancellations will apply.

» Amendment Fees Extended Tours (tours of 7 days or more)

If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 56 days prior to the proposed departure date. A fee of GB£100/ EU€120 per person per change may apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 56 days prior to the proposed departure date the refund policy applicable to cancellations will apply.

Other Change/Amendment Fees for all Tours

Transfers to a third party are only permitted where the transferee meets all the requirements in relation to the trip, and transfers to another departure can only be made to a departure within the current validity period.  Amendments to any other arrangements made in conjunction with your trip will incur a GB£50/ EU€60 administration fee per booking per change. This fee is in addition to any charges levied by hotels, ground operators or airlines. No amendments are permitted to your booking within 7 days of departure. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation fees. If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.

10. Inclusions  

  • The land price of your trip includes:
  • all accommodation as listed in the Trip Notes
  • all transport listed in the Trip Notes
  • sightseeing and meals as listed in the Trip Notes
  • the services of a group leader as described in the Trip Notes

11. Exclusions  

The land price of your trip does not include:

  • international or internal flights unless specified
  • kitty as specified in the Trip Notes
  • airport transfers, taxes and excess baggage charges unless specified
  • meals other than those specified in the Trip Notes
  • visa and passport fees
  • travel insurance
  • optional activities and all personal expenses

12. Prices & Surcharges  

Our trip prices are based on currency exchange rates published by OANDA in August 2013. We reserve the right to impose surcharges up to 28 days before departure due to unfavourable changes in exchange rates, increases in airfares or other transportation costs, increases in local operator costs, taxes, or if government action should require us to do so. In such instances we will be responsible for the first 2% of the additional costs and you will be responsible for the balance. If any surcharge results in an increase of more than 10% of the trip price you may cancel the booking within 14 days of notification of the surcharge and obtain a full refund. We will not surcharge any booking for travel within the validity of this brochure once paid in full. 

13. Age & Health requirements

Minimum General policy: for the majority of our trips, the minimum age for children is 12. All travellers under the age of 18 must be accompanied by an adult who is responsible for the child's day-to-day care. Please note; families must upgrade from dorm-share accommodation to private rooms; accompanying adults may be required to share with others in the group on a twin share basis. Variations: a lower minimum age may apply on Short Break and Day Tours. Please be aware of our specially designed Unleashed 18-39 tours. Age requirements may vary on third party operated products, please refer to trip notes.

Maximum  General policy: for the majority of our trips we have no upper age limit, though we remind you that our trips can be physically demanding and a Self-Assessment Form is required for all passengers 70 years and over.  

We are able to provide details on mandatory health requirements; however, we are not medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice at least two months prior to travel for the latest health requirements, recommendations for your destination and any costs. Where you do not do so and are either are not allowed to enter a country or suffer personal injury or death as a result, we have no liability to you for any cost, loss or damage which you suffer, nor will we refund you the cost of any unused portion of your travel arrangements.

14. Small groups & combination trips  

Some of our tours require minimum numbers to guarantee their departure.  Adventure Tours Australia Group / Intrepid reserves the right to cancel a tour or arrange an alternative operator if group minimum numbers are not met.   If you would like to know how many people are booked on your trip or any combination trip it is part of please ask prior to making your booking. Many of our trips are designed to fit with other departures to create a longer “combination” trip; this means that some of your group may have already been travelling together for several days when you commence your trip.  

15. Passport and visas 

You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries in which you will visit during your trip. Your passport must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip; please refer to the Trip Notes for details. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.

16. Travel insurance

Travel Insurance is compulsory for all Adventure Tours Australia Group travellers and should be taken out at the time of booking. Your Travel Insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover. You must provide proof of your Travel Insurance on the first day of your trip. However it is also recognised that in some countries (eg. Germany and Austria) local consumer laws do not permit the compulsory purchase of Travel Insurance. Clients from these exempt countries who choose to travel without holding an adequate and valid Travel Insurance policy will be asked to complete an Insurance Waiver form before commencement of their tour. Australians are not required to be covered for medical expenses on trips within Australia. However we strongly recommend that you have a domestic Travel Insurance policy which covers personal liability, cancellation, curtailment and loss of luggage and personal effects. 

17. Flexibility

You appreciate and acknowledge that the nature of this type of travel requires considerable flexibility and you should allow for last-minute changes. The itinerary provided for each trip is representative of the types of activities contemplated, but it is understood that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.

18. Change of itinerary

While we endeavor to operate all trips as described, we reserve the right to change the trip itinerary. Please refer to our website before departure for the most recent updates to your itinerary.

before departure:  If we make a major change we will inform you as soon as reasonably possible if there is time before departure. The definition of a major change is deemed to be a change affecting at least one day in five of the itinerary. When a major change is made you may choose between accepting the change, obtaining a refund of money paid on the land portion of the trip only or accepting an alternative tour offered.

after departure:  We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you; please refer to the Trip Notes for your trip for details of emergency funds to be used in such instances which you agree to carry. 

Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itinerary, such as visas, vaccinations or non-refundable flights.

19. Authority on tour 

Our group trips are run by a group leader. The decision of the group leader is final on all matters likely to affect the safety or wellbeing of any person participating in the trip. If you fail to comply with a decision made by a group leader, or interfere with the wellbeing or mobility of the group, the group leader may direct you to leave the trip immediately, with no right of refund. We may also elect not to carry you on any future trips booked. You must at all times comply with the laws, customs, foreign exchange and drug regulations of all countries visited, and you also agree to travel in accordance with our responsible travel guidelines. 

 

20. Acceptance of risk

You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. It is also your own responsibility to acquaint yourself with all possible relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel.

21. Limitation of Liability 

a. We will accept liability for the negligence of our staff or agents causing death or physical injury to persons or loss or damage to personal property only to the extent it is obliged under the applicable law. Our obligations, and those of our suppliers providing any service or facility included in your holiday, are to take reasonable skill and care to arrange for the provision of such services and facilities. This acceptance of liability is subject to clause c. below.

b. In other circumstances, we are responsible to you for the proper performance of this contract. This acceptance of liability is subject to clause c. below.

c. We shall not be liable for any damage or loss if the failure to carry out the contract is:

  • attributable to you.
  • attributable to a third party unconnected with the provision of the services contracted for and the event is unforeseeable or unavoidable.
  • due to unforeseen and unusual circumstances beyond our control, the consequences of which could not have been avoided even if all due care had to be exercised.
  • due to political disputes, border closures, refusal of visas, industrial action, climate or other matters of a similar nature and any other force majeure.
  • due to an event which the company, even with all due care, could not foresee or forestall.

d. Except in cases involving death, injury or illness, any liability covered under clause b. above is limited to three times the price paid. In the case of damaged property, the liability is limited to a maximum amount equal to the amount paid by or on behalf of the owner of the property. In all cases, the company specifically excludes all liability for indirect or consequential loss or expense including loss of profits and in all cases our liability will be limited in accordance with and/or in an identical manner to the contractual terms of the companies that provide the transportation for your travel arrangements.

e. Where your trip arrangements involve travel by air, rail or sea, or hotel accommodation, the compensation is limited by the following international conventions respectively: Warsaw Convention as amended 1955, Bern Convention 1961, Athens Convention 1974 and Paris Convention 1962. We are to be regarded as having all benefit of any limitation of right to claim or compensation contained in these or any conventions.

f. Our acceptance of liability in clauses a and b above is subject to assignment by you of your rights against any agent, supplier or sub-contractor that is in any way responsible for the unsatisfactory arrangements or your death or personal injury.

g. Flight Notice, Flight Information and EU Blacklist.

This is a notice required by European Community Regulation (EC) No.889/2002. This notice cannot be used as a basis for a claim for compensation, nor to interpret the provisions of the Regulation or the Montréal Convention, and it does not form part of the contract between the carrier(s), us and you, nor part of a claim. No representation is made by the carrier(s) or us as to the accuracy of the contents of this notice.

Air carrier liability for passengers and their baggage:

This information notice summarises the liability rules applied by community air carriers as required by community legislation and the Montréal Convention.

Compensation in the case of death or injury: there are no financial limits to the liability for passenger injury or death. For damages up to 100,000 SDRs (approximately £80,000/€120,000) the air carrier cannot contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it was not negligent or otherwise at fault.

Advance payments: if a passenger is killed or injured, the air carrier must make an advance payment to cover immediate economic needs within 15 days from the identification of the person entitled to compensation. In the event of death, this advance payment shall not be less than 16,000 SDRs (approximately £13,000/€19,300).

Passenger delays: in case of passenger delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for passenger delay is limited to 4,150 SDRs (approximately £3,300/€5,000).

Baggage delays: in case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1,000 SDRs (approximately £800/€1,200).

Destruction, loss or damage to baggage: the air carrier is liable for destruction, loss or damage to baggage up to 1,000 SDRs (approximately £800) In the case of checked baggage, it is liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault.

Higher limits for baggage: a passenger can benefit from a higher liability limit by making a special declaration at the latest at check-in and by paying a supplementary fee.

Complaints on baggage: if the baggage is damaged, delayed, lost or destroyed, the passenger must write and complain to the air carrier as soon as possible. In the case of damage to checked baggage, the passenger must write and complain within seven days and, in the case of delay, within 21 days in both cases from the date on which the baggage was placed at the passenger’s disposal.

Liability of contracting and actual carriers: if the air carrier actually performing the flight is not the same as the contracting air carrier, the passenger has the right to address a complaint or to make a claim for damages against either. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier.

Time limit for action: any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived.

Basis for the information. The basis for the rules described above is the Montreal Convention of 28 May 1999, which is implemented in the community by Regulation (EC) No. 2027/97 (as amended by Regulation (EC) No. 889/2002) and national legislation of the Member States.

In accordance with EU directive (EC) no. 2111/2005, Article 9, we are required to bring to your attention the existence of a ‘community list’ which contains details of air carriers that are subject to an operating ban within the EU Community. The community list is available for inspection at www.air-ban.europa.eu. In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier operating your flight/connecting flight/transfer. We do this by listing carriers to be used or likely to be used on our website. The airline may use wide and narrow-body jets. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate.

 

22. Optional Activities 

Optional activities not included in the trip price do not form part of the trip or this contract. You accept that any assistance given by your Tour Guide or local representative in arranging optional activities does not render us liable for them in any way. The contract for the provision of that activity will be between you and the activity provider.  

23. Claims & complaints

If you have a complaint about your trip, please inform your tour leader or our local representative at the time in order that they can attempt to rectify the matter. If satisfaction is not reached through these means, then any further complaint should be put in writing to us within 30 days of the end of the tour.

24. Severability

In the event that any term or condition contained in these Booking Conditions is unenforceable or void by operation of law or as being against public policy or for any other reason than such term or condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining terms and conditions to survive and continue as binding.

25. Photos and marketing

You consent to us using images of you taken during the trip for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.

26. Privacy Policy 

Any personal information that we collect about you may be used for any purpose associated with the operation of a Trip or to send you marketing material in relation to our events and special offers. The information may be disclosed to our agents, service providers or other suppliers to enable us to operate the Trip. We will otherwise treat your details in accordance with our privacy policy (available for viewing on our Website). 

27. Financial Protection

The Package Travel, Package Holidays and Package Tours Regulations 1992 require us to provide security for the monies that you pay for the package holidays booked from us and for your repatriation in the event of our insolvency.

We will provide you with financial protection for any ATOL protected air package or flight that you buy from us by way of our Air Travel Organiser’s Licence number 6352 administered by the Civil Aviation Authority (CAA). When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

When you buy an ATOL protected flight or flight inclusive holiday, all money accepted from you by a travel agent acting as our agent is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to us for so long as we do not fail. If we do fail, any money held at that time by the agent, or subsequently accepted from you by the agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.

When you buy arrangements other than an ATOL protected flight or flight inclusive holiday, all money accepted from you by a travel agent acting as our agent is held by that agent on our behalf at all times.

We will provide you with financial protection for any package holidays you buy from us that does not include travel by air by way of a bond held by ABTA. For further information, visit the ABTA website at www.abta.com

If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply.

We are a Member of ABTA, membership number Y0766. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

28. Applicable Law 

The laws of England govern these Booking Conditions to the fullest extent allowable. Any disputes in connection with a trip or these Booking Conditions must be initiated in the courts of England.

29. Registered Address

Intrepid Travel Pty Ltd
Level 3/380 Lonsdale Street
Melbourne, VIC, 3000, Australia

29. Updating of terms and conditions

The company reserves the right to update and/or alter these terms and conditions at anytime, and it is the clients responsibility to be familiar with them. The latest terms and conditions can always be found on the company website www.adventuretours.com.au and will supersede any previous versions.

Frequently Asked Questions

What information do I need to give to Adventure Tours before I travel?

Please provide us with the following information by phone on 1300 654 604, or by email at reservations@adventuretours.com.au:

Dietary requirements

If you have any special dietary requirements or food allergies, please let us know well in advance so we can cater for you. Special requests will not be able to catered for if we are informed less than 2 days prior to the tour starting. We are able to cater for vegetarian, gluten free, and lactose free diets, and for most food allergies. We are not able to provide vegan meals. If you have complex food needs, we recommend that you bring some of your own snacks and other specific foods to fit your needs.

Sleeping bags

Sleeping bags are required for Unleashed and Explorer style tours with camping nights. You can bring your own with you, or you can pre-purchase one from us for $30 and pick it up on the morning of your tour. We cannot guarantee that we can provide a sleeping bag on the day of your tour if you have not informed us in advance that you require one.

Please note that on tours operated by Nullabor Traveller (tour codes PE6, PA9, and PAP10), sleeping bags are NOT available to hire or purchase. You must bring your own.

Pick up locations

All of our tours have a default pick up point. If you have not provided an alternative pick up location to us, we will assume you will be waiting at the default pick up point for your tour. These default pick up points can be found on your itinerary/travel document, or on the Adventure Tours webpage for your specific tour.

In most locations that our tours depart from, we offer pick ups from a range of different accommodations around the town or city centre. If you let us know in advance, we are usually able to pick you up from your accommodation. If you have forgotten to tell us where you are staying, you will need to make your way to the default pick up place.

Tours departing from Ayers Rock: you will need to provide us with your incoming flight details so that we can advise you where and when to meet your tour.

Do I need to reconfirm my tour?

You will not need to reconfirm your tour directly with us, but please make sure you have provided all the information we need at least a few days before you depart. (What information do I need to give to Adventure Tours before I travel?)



What to bring

Each tour requires all the basics you would typically bring on any trip e.g. toiletries, towels, camera and extra money for optional snacks and activities. Due to the nature of our tours we recommend bringing sturdy walking shoes (preferably ankle high), swimming gear, hat, sunscreen, water bottle, torch, insect repellent, fly net to cover your head if you are bothered by flies (outback tours particularly) and motion sickness tablets (recommended on NZ and boat tours).

On our Unleashed and Explorer tours with camping nights, you will be required to bring a pillow and sleeping bag (sleeping bag can be purchased for AUD $30 from us prior to departure if you don't have your own). Sleeping bags/pillows are not necessary for fully accommodated tours eg those in Tasmania, between Adelaide<>Melbourne, and the East Coast. Please note that on tours operated by Nullabor Traveller (tour codes PSOW3, PE6, PA9, and PAP10), sleeping bags are NOT available to hire or purchase - you must bring your own.

Clothing requirements vary dependent on location and seasonality. See 'What's the climate like?' for more detail.

How much luggage can I bring?

Our vehicles have limited space so please keep your luggage to a MAXIMUM OF 15 KGS (except KAKADU tours which are MAXIMUM 10KGS) in a backpack or soft overnight bag with a small day pack for easy access to camera, sun block etc. It is recommended to plan ahead and arrange to store bulky items at pre-tour accommodation. This is relevant also, when travelling on packages which include Kakadu, as all tours start from and return to Darwin. Any package touring totally within the Northern Territory which includes the Red Centre will start from and return to Alice Springs. It may be necessary to freight excess luggage at passenger's expense.

Please note that East Coast Sydney<>Cairns tours (PSC14/PCS14) have a 20kg luggage limit.

Do I have to participate?

Part of the enjoyment of our tours is bonding with a group of likeminded adventurers, so we make them active and hands on. With the exception of our Safari tours, passengers are expected to help prepare food, wash dishes and generally assist the guide as directed.

You should refer to the itinerary for your specific tour for more information.

How fit do I have to be?

Our tours are active and require a reasonable level of fitness. Please refer to our fitness guide. If you enjoy hiking through gorges, swimming in waterfalls and directly experiencing the environment, then our tours are perfect for you. If you have any doubts about your suitability for our tours, please check with our Reservations Department before making a booking. We reserve the right to assess your ability to participate at check-in.

What do I eat?

Our emphasis is on fresh food wherever possible and our meals are nutritious and varied. If you are vegetarian or gluten intolerant we can cater for you, but if you have very specific dietary needs you may need to provide your own food, so please discuss this at time of booking. For breakfast we supply cereals, toast, tea and coffee. Lunch is usually a self-serve sandwich and salads; in the evening we have a cooked dinner. Some tours, such as Safari tours, have a focus on 'bush tucker', giving you the chance to experience this uniquely Australian cuisine (refer to your itinerary for details). We always carry water in the vehicle and you will often have the chance to buy your own drinks, ice-creams etc at stops.

How much water do I need to drink?

Doctors advise that 2-3 litres (10-12 glasses) of water per day is essential when travelling in Australia. All our vehicles carry adequate water supplies. Weather conditions in summer can be very warm - hiking requires an intake of 1.5 litres of water per hour. Our guides are trained professionals and it is very important that their advice is adhered to.

What type of accommodation will I get?

Depending on the tour/s you've booked, you could use a range of accommodation styles from basic bush camping, dorm, hostel and shared backpacker facilities to farm stays, hotels, and even sailboats. We also have our own campsites, with great facilities, which we use whenever possible. For specific information relating to your tour, visit our accommodation page.

What vehicles do you have?

Please see the vehicle symbol on your chosen tour page to determine what vehicle you are likely to be travelling in. Our vehicle types include a 21 and a 24 seater mini-bus, as well as 4WD trucks which seat between 16 and 27 passengers. Please note that vehicle types are an indication only and some tours may use a combination of vehicles types. Vehicle types are subject to change at any time, and tour partner vehicle types may vary from what is displayed. For specific information relating to your tour, visit the vehicle page.

What's the climate like?

Australia is a large country with weather conditions varying considerably from one region to another. Generally, you can expect high temperatures in the summer (Dec-Feb), often extending into autumn, with lower temperatures at night and during winter (Jun-Aug), particularly in southern Australia where conditions can change quickly. The top half of Australia, particularly the Northern Territory, is known for its 'wet' (Oct-Mar) and 'dry' (Apr-Sept) seasons. New Zealand has a sub-tropical to temperate climate but be prepared for lower temperatures during winter (Jun-Aug) and we recommend you bring a good wind and/or waterproof jacket, as well as warm clothing, year-round. Further weather information can be found at: www.bom.gov.au (AUS), www.metservice.co.nz (NZ).

What are the age limits on tours?

With the exception of the East Coast Sydney<>Cairns tours (which are 18-39 years only), all of our tours are open aged. There is no maximum age limit, and travelers on tour may have a wide range of ages. Children may travel on the following tours:

Explorer and Safari tours: minimum age 7 years

All tours in Western Australia/Kimberley: minimum age 12 years  

NT Unleashed tours are not recommended for travellers under 18 years.

Can I smoke and drink on the vehicle?

No. Australian government regulations prohibit smoking and the drinking of alcohol inside tourist vehicles in Australia (smoking and drinking should be limited to stops along the route).

Additional Page Content

Special Content: 

This is general information about our tours, you should refer to the itinerary for your specific tour for more information.

Security, Privacy and Cookies

LAST UPDATED: January 2013 © Adventure Tours Australia Group Pty Ltd

The Adventure Tours Australia Group Pty Ltd Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

This document applies for the following websites:

  • www.adventuretours.com.au
  • secure.adventuretours.com.au
  • www.international.adventuretours.com.au

 WEBSITE TERMS AND CONDITIONS

These Website Terms and Conditions will apply to: (A) Your Use Of Our Website; (B) Our Supply Of Products And Services>; and (C) <Our Contact With You>.

This website ("Website") is owned and operated by Intrepid Travel Pty Ltd, trading as Adventure Tours Australia ABN: 35 007 172 456 with its Registered Office at Lvl 3/ 380 Lonsdale St, Melbourne VIC 3000. We are a member of the TUI Travel PLC group and PEAK Adventure Travel.

Please ensure that you review all of the following sections of our Website Terms and Conditions carefully before using our Website – your use of and access to any page or part of our Website indicates that you agree to comply with and be bound by all of these terms and conditions.

If you do not agree to our Website Terms and Conditions you will not be permitted to access or use our Website.

A. YOUR USE OF OUR WEBSITE

Authorised Use

You may only use this Website:

for your own personal, non-commercial use only (which will at all times be reasonable and not abusive); orto obtain information on, check the suitability and availability of our products and services; orfor purposes legitimately connected with purchasing our products and services; orto access or retrieve your travel information and/or booking data, manage your preferences or to get into contact with us about your bookings or travel arrangements; orsubmit and share your views, reviews and comments on our products and services.

Non-Authorised Use

You agree that you shall not:

access, extract, use or copy any material or information on this Website for any commercial purpose or for any purposes which are unlawful. In particular, you are not allowed to copy (whether by printing off, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or use any material contained in this Website except that you may print off any individual page for your own personal use; oruse this Website in a way that causes or may cause an infringement of the rights of any other party or which breaches any standards, regulations or codes published by any relevant authority; oruse this Website in any way that interferes with or affects the performance of the Website or our systems or which interferes in any way with other users use of the Website; orGain, or attempt to gain, any unauthorised access to our Website, our other systems and/or to the personal data, information or booking data of other users and customers; ormake any unauthorised, false or fraudulent reservation on this Website.

Ownership And Use Of Material And Information On Our Website

This Website displays registered and unregistered intellectual property such as brands, designs, data, content, copyright material and trademarks, with rights in the United Kingdom and/or other countries and which belong to us or to companies within the TUI Travel PLC group or which have been licensed to us. Other product and company names mentioned and third party content displayed on this Website are proprietary to their respective owners. You are not licensed to use any of the marks on our Website unless written permission is granted, and you may not meta tag any of these marks.

Unless otherwise stated, we own (or are licensed to use) the intellectual property rights in the content and information in this Website, including (without limitation) all text, sound, photographs, images, logos, videos, maps, podcasts, blogs, customer reviews, graphics, design, underlying source code and software. Subject to the "Authorised Use" section above, material and information, either whole or in part, from this Website may not be reproduced, copied, republished, downloaded, posted, broadcast or transmitted in any form or medium without our and/or the appropriate owner's prior written permission.

The following copyright and trademarks used on this Website are acknowledged:

Adventure Tours Australia/ Adventure Tours New Zealand

Links

If you wish to include a link to our Website, unless you have our written permission, you may only do so to our homepage.

This Website contains links to other websites that may either be websites operated by companies or brands which are members of the TUI Travel PLC group of companies or external websites operated by our selected suppliers or partners or other third party websites. Occasionally as you browse, book travel arrangements or use the functionality on this Website we may provide you with links or connect you to websites which may be our branded or third party branded sites. These links or connections are made available so you can search for and purchase additional services, find out further information on our services and your personal travel arrangements quickly and easily and find out about the products and services of our other group companies and brands. Please note that we are not responsible for nor do we endorse the content of these websites and your access and use of these websites will be subject to the terms and conditions of those websites.

Website Facilities

We have made available various services, tools and functionality on this Website for your use. The information set out by us on these pages tells you how you can use these services, tools and functionality to find out about and book our products (as well as those provided by our selected partners), view content provided by us, interact with us and submit and share views with other customers. Your use of this Website in these ways is subject to these Website Terms and Conditions that incorporate:

B. OUR SUPPLY OF PRODUCTS AND SERVICES

Normally when you purchase our products and/or services and book travel arrangements on this Website your agreement is with Adventure Tours Australia Group Pty Ltd and if not we will make it clear to you that Adventure Tours Australia Group Pty Ltd is acting as an agent for another travel provider. See our Booking Terms and Conditions for the terms and conditions relevant to the purchase of travel products and holidays from us.

In addition, when you book any products or services from us, you will do so subject to these Website Terms and Conditions, ourBooking Terms and Conditions and such further terms and conditions as may be applied by the hotel or cruise ship where you will be staying (together, the "Conditions of Contract"). These Conditions of Contract constitute the entire agreement and understanding between you and Adventure Tours Australia Group Pty Ltd in relation to their subject matter. By proceeding with a booking, you acknowledge that you have read and understood all of the Conditions of Contract and agree to be bound by them. However, if you do not or cannot accept our Conditions of Contract in full, you must stop using our Website immediately. These Conditions of Contract may vary from time to time. By browsing this Website you accept that you are bound by the Conditions of Contract current at the time when you browse or book.

Please note that Adventure Tours Australia Group Pty Ltd may provide accommodation, transport from a wide range of third party accommodation providers and carriers including airlines, ships and railways. The provision of these arrangements will be subject to the terms and conditions of each provider or carrier as part of your Conditions of Contract with us (either as agent for the provider or carrier or as part of our holiday package as you will see in section 1 of the Booking Terms and Conditions). Other holiday and travel related services such as travel insurance, car hire, foreign exchange and travel money cards are supplied by our selected service providers and are available for you to purchase through our own branded websites or directly via the supplier website – the supply of these products and services to you shall be subject to the terms and conditions of each service provider and not us. We cannot list all of the supplier's and their terms and conditions here but you will be able to find the terms and conditions or conditions of carriage for these suppliers on their own web sites - you will need to have read them carefully before you book and/or travel. If you are unable to find these then please Contact Us.

C: OUR CONTACT WITH YOU

Information About You, Data Protection, Privacy Policy and Cookies

We will store and use the information you supply us or which is supplied to us in your use of this Website ("your information") for the purposes set out in our Privacy Policy section. You will be/would have been asked to agree to our use of your information at the appropriate time. If you do not agree, we cannot interact with you or accept your booking.

Information about cookies and their use by us on this Website can be found in our <Statement on Cookies>.

D. GENERAL

Statutory Rights

These terms and conditions do not affect your statutory rights.

Updates and Changes

We may remove or make changes to the products, information, content, materials, tools and features on this Website at any time without liability and without notice to you. We also reserve the right to immediately terminate or suspend your use of or access to this Website at any time and without notice if we consider that you have breached any of our Terms and Conditions. We may also change or modify all of any parts of our Terms and Conditions at any time and such changes or modifications shall be effective immediately upon their publication. You should review these regularly to ensure you are familiar with the most up to date version. Browsing and continuing to access or use our Website constitutes your acceptance of the updated terms and conditions and you agree to by bound by the updated terms and conditions.

Disclaimer

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied by statute, custom or usage relating to the information contained in this Website and we shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this Website.

 


 

PRIVACY POLICY

INFORMATION ABOUT YOU

Your Information

This refers to a combination of information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking ("your information"). Your information is collected when you request information from us, contact us (and vice versa) or make a booking. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.

We will update your information whenever we can to keep it current, accurate and complete.

Our Use of Your Information

(1) For the purpose of providing you with our services, including your flight, holiday or insurance, etc., we may disclose and process your information outside the UK/EEA. In order for you to travel abroad, it may be mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Some countries will only permit travel if you provide your advance passenger data (for example Caricom API and US secure flight data). These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may exercise our discretion to assist where appropriate.

(2) We may collect and process your information for the purposes set out in our registration with the Office of the Information Commissioner, and disclose the same to our group companies for business purposes and also to companies and our service providers who act as "data processors" on our behalf, or to credit and fraud agencies (some of whom are located outside the UK/EEA). These purposes include administration, providing services (and contacting you where necessary), customer care, service quality, business management and operation, re-organisation/structuring/sale of our business (or group companies), risk assessment/management, security, fraud and crime prevention/detection, monitoring, research and analysis, social media, reviews, marketing, customer purchasing preferences and trends, dispute resolution/litigation, credit checking and debt collection.

(3) Information (such as health or religion) may be considered "sensitive personal data" under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data on the condition that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to exchange relevant information and sensitive personal data with us in circumstances where we/they need to act on your behalf or in the interest of passengers or in an emergency.

If you do not agree to Our Use of Your Information above, we cannot engage/do business with you or accept your booking.

Direct Marketing Material

(1) We may from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our group companies. Our websites will assume you to agree to e-communications when you make a booking. We will tailor the information we send you unless you tell us not to. This will enable us to send you more personalised and relevant communications. You will be given the opportunity on every communication to opt-out of this personalisation.

(2) You may indicate your preference regarding receiving third party direct marketing material.

(3) If do not wish to receive such information or would like to change your preference, please refer to point (2) of "Your Rights" below.

Your Rights

(1) On completing our Data Subject Access Request form, you are entitled to a copy of the information we hold about you (for a £10 fee) and to correct any inaccuracies.

(2) You have the right to ask in writing not to receive direct marketing material from us. If available, you can amend your previous preference on our website(s), use our "unsubscribe email" or refer to our literature containing instructions. Once properly notified by you, we will take steps to stop using your information in this way.

(3) For a list of relevant brands, please send us your request.

Please write to Adventure tours Australia Group, Lvl 3/ 380 Lonsdale St, Melbourne VIC 3000.

Foreign Controls

Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

USE OF TOOLS/"Cookies" and Links to Other Websites

If our contact and dealing with you is via our website(s), we may use cookies. To find out more about the types of cookies on our website(s), how we use cookies, to disable them or to change your preference and more, please refer to the information provided on our website(s). By using our website(s), you consent to our use of cookies.

Our website(s) may contain links to third party websites or micro-sites not controlled or owned by us. For example, reference sites or ancillary products and services sites or websites owned by our sister companies. It is your responsibility to check the status of these sites before using them. Please read their applicable terms and conditions, etc. carefully.

Monitoring

To ensure that we carry out your instructions accurately, improve our service and for security and fraud, we may review, monitor and/or record: (1) telephone calls; (2) activities using CCTV in and around our premises; (3) transactions and activities at all points of contact; and (4) web traffic, activities, etc. and social media. All recordings and derivative materials are and shall remain our sole property.

Security Statement

We have taken all reasonable steps and have in place appropriate security measures to protect your information.

Changes to this Policy

Any changes to this Policy will be either posted on our website, brochure and/or made available on request.

 


 

 

STATEMENT ON COOKIES

By using our website, you agree to our Website Terms & Conditions.

Take a look at our Privacy Policy section to find our more on how we collect and use personal data.

When you visit our websites we use cookies. Cookies allow us to identify the computer or device you're using to access our websites – but we can't identify you personally.

You can set up your web browser to refuse cookies, but this means you won't be able to book on our website or use all of its features.

What we use cookies for

Storing what's in your shopping basket: This allows you to buy holidays with usCollecting information: This means we can learn more about how you use our website so we can improve our products and online experience.Tailoring your experience: Cookies allow us to provide you with information, products and services that we think you'll find interestingMaking our marketing relevant: We can show you relevant offers and promotions on our own websites and through our advertising networks.

Email newsletters

If you receive our email updates, we tailor the information we send you based on the data our cookies have collected from your recent visits to our website. You can opt-out of this in any email we send.

Types of cookies we use

Here are the types of cookies our websites use and some more details about what they're used for:

Application Cookies

These cookies allow us to make sure you get the best possible experience on our website. They're essential for you to be able to search and buy online with us.

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Behavioural Cookies help us provide you with an online experience that's tailored to your needs. They help us show you the most relevant content, based on your preferences.

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Analytical Cookies

These cookies help us understand how our customers are using the website, so we can make things better.

We also monitor which of our marketing activities generates traffic to our websites using cookies. We use this data to reward our partners if you make a booking with us.

 

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Marketing Cookies

Marketing cookies can be used by us and our partners. They allow us to interact with you once you've left our website – by showing you adverts for example – to help you find the holiday that's right for you.

By using our websites, you agree to us using cookies as set out in our Statement on Cookies.

COOKIES – THE LOWDOWN

Read through this section for all you need to know about what cookies are and how we use them.

What are cookies?

Cookies are small text files placed on your computer by us or our partners. They let us identify the device you're using – but not you personally. This information is sent back to our systems as you move around our website.

Cookies are unique to the web browser you're using – so if you're using a desktop computer as well as a mobile, different data will be collected for each.

You can find more information on the About Cookies website.

Cookies can be set by the owner of the website you're on. These are known as 1st Party Cookies. There are also 3rd Party Cookies that can be set by partner websites. Only the owner of the cookie can see the anonymous information it collects.

You can choose to accept all cookies, reject 3rd Party Cookies or reject all cookies by changing your internet browser settings. If you don't accept cookies, some features of our website won't work. For example, you won't be able to make a booking.

How we use cookies

We may use cookies to find out more about how you use our website – like the searches you make and your preferences. We use this information to:

Make it possible for you to use our websiteShow you information and offers that are relevant to youFind out more about how our customers use the site

Buying our products online

When you're buying something on our website, we need to use cookies to keep track of what you're booking as you move through each stage of the booking process.

Keeping track of your searches and preferences

Your recent searches and shortlisted holidays are recorded using cookies.

If you've searched for a holiday, left our website and then you come back later, the search panel will keep the information you provided before, so you won't need to fill everything in again.

If you've made a shortlist but you haven't saved it by entering your email address, we'll store your shortlisted holidays using a cookie, so you'll be able to see it when you visit us again using the same computer or device.

Improving your experience

We use cookies and software programmes to record, measure and analyse how our customers use our website. We use this information to understand what you want from our website, which helps us when we're considering future products like flight routes and holidays.

We can also find out how you move around our website, so we can look into any errors stopping you from being able to do what you want. The data we collect from cookies is really important for us to improve your experience.

Making your experience personal

When you're on our website, we might interact with you or show you personalised information and offers anonymously. Cookies help us to do this by letting us know how you're using our website on your particular computer or device, which means we can work out what's most relevant to you.

For example, we've got more than one million holidays available at any time, but we can use cookies to suggest things like holidays from your nearest airport, destinations you've shown interest in, or products you might like.

Receive our email newsletters? We link information from cookies with your email registration details so we can tailor the information we send you – unless you tell us not to. You'll be given the chance to opt-out on every email we send you.

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If you visit one of our partner sites, you might see an advert that's relevant to what you searched for when you last visited our own site. We work with advertising networks who use cookies to collect information on your preferences, meaning we can show adverts tailored to you.

Refusing cookies and changing your mind after you've accepted

Refusing cookies

You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don't want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how.

Changing your mind after you've accepted our cookies

If you change your mind after you've accepted our cookies, you'll find an option within your internet browser to clear cookies that have already been set. Use the help feature in your browser to see how. You'll then need to change your browser settings to refuse cookies in future.

More details on how to refuse cookies

Take a look at the websites of Pinsent Masons law firm or the Internet Advertising Bureau for independent information on cookies – including how to refuse or delete them from your computer or device.

Just so you know, you won't be able to benefit from all the features of our website and email newsletters or book online with us if you refuse cookies.

Find out more on cookies

Take a look at these websites for more information on cookies:

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Careers

Looking for something fun, rewarding, challenging, and interesting?

Put yourself in the driving seat, and work with us!

We're always looking for vibrant, outgoing people who want to learn about their country, travel, and share what they've learnt with people from around the world.Our Tour Guides are the key to providing once-in-a-lifetime experiences. We are looking for self-starters; people with initiative; those who understand the value of exceptional customer service, and of course, people with an all-round passion for travel.If this sounds like you, we'd love to hear from you! Please fill out the enquiry form, and we'll be in touch.

 

 

Why work for us?

What we’re looking for:

Helpful to have:



Guides Role

Adventure Tours Australia: Small Groups, Big Adventure!

A Cultural Ambassador

Our tour guides are the most important part of our business. They are responsible for creating outstanding memorable travelling experiences for our passengers. This can be hard work, but it is extremely satisfying. Travel memories last a lifetime.

Our tour guides work with many different nationalities and personalities under ever-changing conditions. You will need to build trust and friendship with your tour group, so patience, empathy, and an open mind will be of great value .

Working Hours

While on tour you will be away for at least two days at a time, most likely more. We have 7-day a week departures so you will be required to work weekends and public holidays. But you do get days off between tours to relax and unwind!

Daily Duties

  • Management and care of small tour groups
  • Conducting guided interpretive walks (approx. 2-3 hrs) each day
  • Cooking and preparing all meals in basic campsites/accommodation. Guests assist and participate in these activities (includes gas cooking, and camp-oven cooking over a fire).
  • Driving one of our fleet of 24 seat Mitsubishi Rosa buses, 21 seat Toyota Coaster buses and 16 seat Mitsubishi Cantor 4WD trucks
  • Collecting firewood and preparing small fires
  • Camping in permanent tents, swagging out under the stars, or staying in rooms at accommodation venues.
  • Basic cleaning & tidying of camp sites and vehicle
  • Adhering to all Local, State and national legislation and OH&S.
  • Interacting with domestic and international travellers, providing a high standard of customer service and communication.

Basic Tour Guide Kit

To kit yourself out, here are a few essential things you will be required to obtain prior to the commencement of employment:

  • Small First Aid kit
  • Basic toolbox
  • Hands-free microphone
  • iPod (or similar)
  • Torch
  • Hiking boots
  • Akubra Hat (or similar wide brimmed hat)
  • Uniform

 

      

 

Interview with a Guide

"TK" – Scott Russell - Tour Guide based in Darwin

 

What made you decide to become a tour guide?

I always wanted to see my country, and love working in the outdoors. Originally I was working full time as a tree surgeon, I was very happy doing that job but I broke my wrist and was unable to continue climbing trees. Looking through the internet one day for a new job I stumbled across an article about touring in Central Australia and the Top End. Sounded fun.

Why the Northern Territory?

I originally started in Alice Springs. I think I was attracted to the remoteness of the place. It was quite appealing to me to pack up and move to a place so different for where I had lived my entire life, in Sydney. The whole sleeping under the stars in the Outback just did it for me.

What kinds of training/experience do you have?

I studied Botany for three years at uni to be an Arborist so that gave me a good background with the Flora to be seen out there. Then after I was hired I went through a training course. That lasted for about 1.5 months during which we spent time with National Park rangers, anthropologists, and senior tour guides to teach us the finer details of the job.

In an average week, what does your schedule look like?

It varies quite a bit from week to week.In our busy season here, from May to October, I can be working up to 6 days a week. This is when all the tourists arrive and the weather is very comfortable.In the quieter season I'll be working 3 or 4 days a week. This is great as I can rest up after working hard during the busy times, and I can even fit in time to do fishing in-between my tours!

What do you enjoy the most, and the least, about your job?

The best parts of the job would have to be meeting so many people from so many different places and cultures and getting to show them this beautiful country. I learn as much from passengers as I hope they do from me. I don't really have a least favorite part though I really don't like doing any paperwork.

What are some common misconceptions people have about Australia?

The pure size of the country would have to be number one – it is so much bigger then most people can grasp until they visit. Then there's that whole thing that the snakes and spiders are everywhere and will go out of their way to get you!

Where are you from originally?

Born in Sydney and lived there until I moved to Alice Springs for this job. These days I live in Darwin though, been here over four years now.

 

Recruitment Process

APPLY NOW

1. Submit your online application form
  • Please review the position information carefully. If you think you have what it takes to be a member of the Adventure Tours team please complete our enquiry form, which will be sent directly to our Recruitment Manager.
2. Company Presentation and Round One Interviews
  • Successful applicants will be contacted via email and invited to our first round interviews. This will include a short presentation on the position and the company, followed by a short interview. During your interview, you will be given ten minutes to tell us about yourself, why you would make a great tour guide and why you would like to work for our company. Please prepare by looking through our website and our products. 
  • Please bring a copy of your resume to your round one interview. This will need to include two professional referees who we can contact for verbal support of your application.
  • Please also bring a copy of the following should you have them:                                     

• Current Senior Level First Aid certificate             • Current driver’s license

  • For those who reside in or near a major city we will invite you to our first round interviews at the centre nearest to you.
  • For those applicants who reside in regional areas, interviews will be conducted via telephone or Skype.
  • Following round one interviews, candidates willl be advised via email whether they have progressed to the next stage.
3. Round Two Interviews
  • Round two involves personal interviews. If you are successful you will be offered a place on the Adventure Tours training programme.
4. The Training Program
  • If you accept the training placement our Recruitment Manager will forward your details to the appropriate Operations Department. They will assist you with final preparations and relocation to ensure a smooth transition into your new job.
  • The two week comprehensive Adventure Tours Australia Guide Training Program must be completed before you can become a tour guide. Our training gives you the tools you need to conduct safe, informative and fun outback tours.
  • During our Guide Training Program you will learn about Australian history, aboriginal culture, geology, flora and fauna; national parks and wildlife; camp-oven cooking, food hygiene and bushcraft; plus heavy vehicle driver training and basic diesel mechanics. Leadership, communication and group dynamics are also very important components of the training program.
  • We are proud to offer a unique cultural training component. You will learn story-telling, bush tucker, and bush medicine first-hand from a local Traditional Owner.

NB:           

(1) You will be assessed throughout your training and employment is not guaranteed until you successfully pass the training program.

(2) You are not paid during your two week training course, but all on-the-road training will include meals, accommodation and associated costs free of charge.

5. Trainee Surveys

We take the responsibility for the safety and wellbeing of our guests very seriously. We are also committed to supporting and fully preparing our guides.

Between 1 and 5 of your first tours will be conducted with the support of an experienced Adventure Tours Australia tour guide. We call these “Survey Tours.” The number of survey tours each trainee requires differs from person to person. Survey Tours provide you with support and constructive feedback. When your manager deems you are ready to “fly solo”, you will spend three months as a probationary tour guide, after which you become a fully fledged professional tour guide.

NB: Survey and Probationary Tour Guides are paid positions

Reapplying:

Should you be unsuccessful at any of these stages, please do consider gaining further suitable life skills/employment experience and reapplying at a later date. We would love to hear from you again.



APPLY NOW

Job Enquiry: Guides Role

Summary/Teaser: 
To apply as a tour guide with us, please fill out this enquiry form. This will be sent directly to our Recruitment Manager, who will contact you with further details
General
Your Address
Your Personal Details
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We're hiring!

TOUR GUIDE

PEAK Adventure Travel are one of Australia's premier touring companies operating iconic brands - Adventure Tours Australia and Intrepid Connections. We offer a huge tour product range that provides the opportunity for you to guide in Central Australia and the Top End. On our tours we emphasise environmental and cultural interpretation, as well as providing a fantastic social fun time for our passengers.

We are inviting you to be considered to join our team of expert guides and share your love of Central and Northern Australia with a bunch of enthusiastic travellers, taking them to our regions most exciting and diverse places.

As a Tour Guide, your responsibilities will include accompanying your group on 3-5 day tours, providing informative commentary, cooking, loading vehicles, and basic cleaning.

What we look for in a great guide:

  • The ability to mix and interact with people
  • Health and fitness levels required to engage in a range of activities, including packing and unpack vehicles and hiking
  • Reliable, punctual and able to work unsupervised
  • An excellent sense of humour and high levels of patience
  • Knowledge of the areas visited on tour
  • Basic mechanical knowledge

To qualify for this role you must possess a Medium Rigid licence. It is advantageous if you already have an MR or HR Licence. However, the MR can be obtained during our training program.A Senior 1st Aid Certificate must be obtained prior to commencement of training.

If you feel you have the drive, charisma, commitment and knowledge to make our passengers' holiday of a lifetime - then apply now!

Additional Page Content

Introductional Content: 

Thanks for your interest in working for Adventure Tours Australia Group. To apply as a tour guide with us, please fill out this enquiry form. This will be sent directly to our Recruitment Manager, who will contact you with further details.

Caring about our travellers